OPEN EXPERIENCE

Which shows will have an Open Experience performance?

  • To purchase tickets to an Open Experience performance, simply purchase tickets for that date.

    If you are experiencing any issues with booking your ticket, please call our Box Office at 604.270.1812 (open Mon, Tues, Wed, Fri, 12 PM – 5 PM) and we will be happy to assist you.

    What is an Open Experience performance?

    We want everyone to feel safe and welcomed when coming to see the show. We recognize that traditional theatre etiquette is too restrictive for many people. A laid-back environment offers a more dynamic theatrical experience where people can enjoy the show at their comfort level.

    An “Open Experience” is where audience members can be relaxed and be their natural selves. In this judgement-free “no-shushing” environment, audience members can move in and out of the space, laugh as loudly or quietly as they please, and move around and fidget. There is also a “chill-out zone” in the lobby for those who might need to take a break from the show, if they are too overstimulated.

    Who are Open Experience performances for?

    These performances are designed to welcome people who will benefit from a more relaxed performance environment. This could include people on the Autism spectrum, people with sensory and communication disorders, anxiety, chronic pain, people who need to fidget and ask questions, families, and many more.

    How is an Open Experience different from a Relaxed Performance?

    A true Relaxed Performance would modify technical elements of the production to reduce sensory intensity. This might include reducing the intensity of lighting and sound, or making changes to emotionally or physically intense scenes. As well, information about what will happen during the show is made available in advance. This could be provided in a visual story posted online and/or in a pre-show introduction.

    In an Open Experience performance, production elements are not modified for reduced intensity. A visual story will be posted on our website, with information about what will happen during the show.

    Gateway Theatre is working towards offering more Relaxed Performances in future seasons.

    What will the Chill-Out Zone be like?

    The chill-out zone will be in the lobby on the 2nd floor. There you will find:

    • Comfortable seating – couches, arm chairs, yoga mat
    • Stim toys
    • Colouring sheets
    • Weighted lap pad
    I have more questions about accessibility at Gateway. Who can I contact?

    For any further questions, please reach out to the Administrator, Ashley Bate, at abate@gatewaytheatre.com.